Hello.
I have a problem with my HTC Touch Cruise (Windows Mobile 6 Professional), the synchronization with two PCs (both Windows XP and Office Outlook) so far worked flawlessly. Now I have the ROM update to Windows Mobile 6.1 Professional according to instructions carried out. Since the synchronization does not work anymore. It appears the error message: "86000107". If I were following a very time consuming processes, the synchronization works in the corresponding PC (on the other PC but not!): I remove all the check marks in the data (calendar, contacts, etc.), the are to be synchronized and then synchronize. Now I sit back and tick all synchronize again. Now the data is synchronized on this PC. The second PC, I must also carry out this process in order to be able to synchronize, it will work but the synchronization with the first PC no longer here and I must again proceed as described and so it goes ever further back and forth. In Internet forums, I noticed that my problem many others have also. Functioning Advice does not exist.
The following Microsoft's statement, I have found on the Internet:
"This is a known issue and was fixed in 1.2 AKU. The customer would need to contact the OEM to see if they are providing the fix. Action: Customer upgrades to Windows mobile 6.1 Customer normally sync's with two PC's and when trying to sync with the second PC sync fails. Results: Error code 86000107 Sync fails Cause: The issue is talking about more than 100 deleting contacts. However, it's not specific to the delete operation. As long as there are more than 100 changes in one data type to be synced to the desktop, you can hit this issue. Resolution: The fix is available to the OEM's (device manufactures) and the customer will need to contact them to see if they have an update available. "
If there is no solution for my problem, I would like to return to Windows Mobile 6.0 back. Where and how do you do that? - Thank you!
More Information:
- As many others I've had the error message 86000107 during ActiveSync synchronization
- The Product Development Team is looking for your ActiveSync logs - see this thread at WindowsMobile Connection for more info:
- I do regularly plug the phone into the laptop, to synchronise my diary and contacts using Activesync/Windows Mobile
- i was about to "upgrade" to a bb curve because i was getting tired of my dash with the old windows mobile, but
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- The Product Development Team is looking for your ActiveSync logs - see this thread at WindowsMobile Connection for more info: http
- 5 posts - 4 authors - Last post: Nov 8, 2008To work around, on Windows Mobile Activesync under Options, uncheck the category that's causing the problem
- Windows Mobile and ActiveSync support for Automatic Proxy Detectio · Sync works as Guest, but doesn't work when partnership is created (AS 4


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